How long does delivery take?
Depending on what time the order is placed your package will be shipped same day or the next business day. Orders placed Saturday and Sunday are shipped out Monday. Depending on your location it will take 1-3 days for your package to arrive!
How do I cancel my order?
In the event you wish to cancel your order, please contact us within 12 hours upon confirmation of order at firstname.lastname@example.org Please be advised that any cancellations after 12 hours upon confirmation of order will no longer be allowed and will not be entertain.
On the side note, a handling charge will be charge 10% of the product price will be charge as handling charge for item cancellation.
Where can I get my tracking number?
You can retrieve your tracking number from your email address after 3 to 5 days of confirmation order. If you have not received your tracking number within 5 business days, kindly send us an email at email@example.com
You will automatically receive your tracking number after 3 to 5 days from the date of Order Confirmation was sent to you. If you have not received your tracking number within 5 business days, kindly send us an email at firstname.lastname@example.org
I need my order fast, do you guys provide expedited shipping?
We offer free shipping through USPS First Class Package. It takes 1-3 business days to arrive depending on your location.
How do you ensure the quality of your product?
We are on of the only vaping companies that fills and assembles all our products here in the US. We have a dedicated quality control manager who's sole job it is to make sure our products are safe and reliable.
Will you be adding more products?
Yes, we have other products in the works!
In which currency are your prices listed?
All prices are listed in US Dollars $.
What form of payments do you accept?
We currently accept all major credit/debit cards!
How To Place An Order?
First of all, visit our store
Choose products that you love, then click "Add to cart" and "Check out".
Then fill in your information and pay.
That's it! Very easy.
Still Need Help?
Cannot find the answer you need? Contact us: email@example.com